CSAA Certified 5 Diamond Central Station

Alarm Monitoring & Central Station

Monitoring You Can Trust

Our Central Monitoring Station has been Underwriter’s Laboratories (UL) listed since 1994.  The customer has assurance that our Monitoring Station has met or exceeded quality, safety, and training standards set by UL. To help ensure our customer information is not compromised and a consistent level of service is provided, Enterprise Fire and Security has made sure of the following:

Secure Building

  • Concrete ceiling, floor and walls
  • No access from outside the facility
  • Controlled access & surveillance system

Hardware and Software is UL Listed to Provide Uninterruptible Service

  • Completely redundant processors and servers
  • Alarm data immediately sent to available representative
  • Data and history comments automatically dated and time stamped for accuracy
  • All data stored for future retrieval

Communication Systems Are Completely Redundant for Continuity

  • Multiple cable paths to facility
  • Multiple telephone switch offices
  • Dual telephone processors
  • Continuous recording of all lines

Power Sources Supply Service In All Conditions

  • 2 substations supply AC power to the facility
  • Generator ensures continuous service during extended power outages
  • Uninterruptible Power Supply (UPS) system provides continuous service during momentary power outages
  • Individual battery back-ups are also installed on all systems

Central Station Training

You Can Trust Our Monitoring Center

Our Central Station dispatchers are qualified to respond to our customers needs and are required to pass an extensive training program that includes:

  • Pre-employment background investigation
  • Pre-employment assessment testing
  • Pre-employment physical examination
  • Classroom training
  • Policy and procedure training
  • Internal technical systems training
  • Hands-on-training on automation system
  • Central Station Alarm Association (CSAA) certified operator training
  • Monthly training session of system operations for UL
  • First Aid and CPR Certification

Business Alarm Systems

Office Security You Can Trust

At Enterprise Fire and Security, we design business alarm systems that meet our clients needs.  Whether you’re a Fortune 500 company, a Small-to-Medium Business (SMB), or have specific industry needs, we can assure you that we have the right security alarm system for your company.  We offer Central Monitoring to the following types of businesses:

  • Commercial
  • Industrial
  • Institutional
  • Government
  • Restaraunt
  • Small-to-Medium Business